Refund policy

Return & Refund Policy

We want you to be happy with your Mental Armor purchase.

Returns & Exchanges
Returns or exchanges may be requested within 14 days of delivery. Items must be unworn, unwashed, unused, and in their original condition.

Customized / Personalized Items
Items made with a message, design, or other customization selected by the customer are made specifically for that order and are not eligible for returns or exchanges due to change of mind, incorrect size selection, or an incorrectly selected customization.

Damaged or Incorrect Orders
If your item arrives damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery. We will work with you to make it right.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds
Once an eligible return is received and inspected, approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Cancellations
If you need to cancel or change an order, contact us as soon as possible. Once a customized order has entered production, it may no longer be canceled or changed.

To request help with an order, please contact Mental Armor through the contact information provided on our website.